Symbolizing the architectural influence of Geoffrey Bawa, Heritance Kandalama has 152 timber paneled and decorated rooms which are each unique and set in different angles enabling a different view from every room. A range of accommodation units are offered that includes Superior, Luxury and Deluxe Rooms as well as Suites, Luxury and Royal Suites.

53 Superior Rooms at the hotel are located in the Dambulla Wing while 33 Luxury Rooms and 30 Deluxe are found at the Sigiriya Wing.

All of the above rooms include air-conditioning with individual temperature controller, Laundry service (normal/express), Tea/coffee making facilities, TV with cable connection, In room dining, Pipe music, Radio, Mini bar, Direct Dialing, Spa menu/Directory of services, Private balcony, Wi-Fi on request as all rooms are not connected, Shower with shower cubical, Hair dryer, Toiletries and a Safety locker. Luxury and deluxe rooms contain a Rain shower with shower cubical/Bath tub while guests can also make use of the Private Jacuzzi in the deluxe rooms.

Located in the Sigiriya and Dambulla Wings, the hotel offers 11 Suites, 2 Luxury Suites and a Luxurious Royal Suite for a fabulous holiday of pampering and relaxing. Many of the room amenities and additional facilities are provided in these suites offering total satisfaction.

Heritance Kandalama's main restaurant "Kanchana" offers guests an assortment of theme nights with cuisines from around the world with buffet spreads and barbeque nights while the hotel's A-la-carte restaurant "Kashyapa" can accommodate up to 125 guests. Offering elegance and set for the true romantic in you, the Fine Dining Restaurant "Kalu Diya" is located at the top most elevation of the hotel. The hotel houses the Kanchana Lounge and Bar as well as the Rashmi Pool Bar where guests can enjoy drinks and entertainment. For the more creative minded guest, unique dining options such as breakfast on the barge, dining at the cave and dining with the chef can be a remarkable experience.

Three swimming pools are located within the premises of the hotel - the Infinity Pool, A natural pool named Kaludiya Pokuna and the Rashmi Pool. Other sports activities include Water polo, Badminton, Table tennis, Flood lit tennis courts, Indoor games and Bicycles on rent. The Six Senses Spa offers a variety of treatments to rejuvenate your mind, body and soul. A fully equipped gymnasium allows a total body work out.

Conference facilities and wedding packages are also made available for guests who wish to host functions at the Heritance Kandalama. Other facilities offered at the hotel include a Business Centre, Wireless internet, Library, 24 hour laundry service, Wheel chair access to locations, Children's play area, High chairs for children, Baby sitting services, Children's menus, 24 hour room service, 24 hour free porter service, Foreign currency exchange, Tours and excursions desk, Valet parking, Shopping arcade, Doctor on call and eco toilets.

The 2,000-year-old cave temple at Dambulla and the Sigiriya Rock Fortress, two UNESCO World Heritage Sites, are just minutes away from the Hotel. The ancient cities of Anuradhapura and Polonnaruwa as well as the Minneriya wildlife sanctuary are situated within driving distance. Heritance Kandalama is definitely an ideal venue to explore Sri Lanka's ancient heritage and its rich natural environment.

Renowned as an ultimate eco-tourism destination in Sri Lanka, Heritance Kandalama offers guests more leisure activities surrounding nature which includes Eco Trails, Elephant Back Trekking, Horse Rides and Pony Rides, Lake Safari, Bird Watching, Butterfly and Dragonfly Watching, Boat Rides, Bird Watching by Boat and Mountain Bicycle Rides. Excursions can be made to Aligala Caves, Dambulla Cave Temple, Puranagama (Ancient Village), Kandalama Rock while Guided Bicycle Tours, Guided Night Hikes and Jungle trekking are more enjoyed by the adventurous traveler.

Offering guests five star luxury and a relaxing atmosphere, the Heritance Kandalama is situated in a 230 acre Kandalama Estate, 11km away from the ancient city of Dambulla which is the nearest town centre to the hotel. The city of Colombo is 160km away from the hotel while the International Airport is approximately 170km away. A bus station is located in the town centre of Dambulla while taxi services are available at the hotel premises for the convenience of the guests.